Question: Why can't I view videos?
Answer: Try going to http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_version=ShockwaveFlash and downloading the newest version of Flash 9.Question: Why can't I login to my page?
If you receive a Sorry! An unexpected error has occurred prompt, or a notice that your profile is undergoing routine maintenance when attempting to login, just sit tight. There's nothing wrong with your account or profile. The problem will be fixed within a few moments and you'll be able to access your profile again without a problem.
Question: Why do I keep receiving an error when attempting to reply to a message?
If you receive an "error has occurred when trying to send this message", try to clear any previous messages between yourself and the user or, try to send a new message instead of replying to an existing message. This should clear the problem.
Question: Why can't my friends view certain features on my page?
Check the HTML coding on your profile page. Your profile may suddenly change and/or appear different due to an incorrect HTML code. Make sure that you haven't used HTML improperly (i.e., forgot to close a tag, etc.) or that someone has added a malicious HTML code as a comment on your page. Sometimes an embedded code will also attach to your profile once you view an infected page. Review all of your coding, and if you cannot isolate the problem, try to wipe out your entire page of any HTML. That should clear the problem.